OUR CUSTOMER SERVICEcs@gigagos.com    WhatsApp(852)-97284764

Price & Payment Options

Purchase of product and service

Once you confirmed your purchase on the Website, it cannot be cancelled. Gigagos.com retains the title of the product until the purchase price is fully paid. Risk shall pass to the customer when the product is delivered to the customer. We review, test and check all the goods and products before delivery. If the product is found faulty or not functioning well (after the product is delivered), customer is entitled to request for an exchange of another model. All customers must pay the delivery charge and/or any handling fees for return of all the goods and products to us. Gigagos.com reserves the right to decline the request for an exchange. However, we will not bear any delivery fees in any event of return and refund. No cancellation is allowed once the order is made.
We accept Visa, Visa Electron, MasterCard and PayPal. We take payment from your card or PayPal account at the time we receive your order, Once we have checked your card or PayPal details and stock availability, we will be able to process the purchase. Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible and we will refund to you if no goods are available.
A full refund will be given where you have already paid for the goods. If there is any accessory attached to a product, the accessory shall be returned together with the product; otherwise the retail value of the accessory would be charged or deducted from the refund. Additional Terms and Conditions for payments made by PayPal can be found at www.paypal.com (We are not responsible for the content of external websites).

The amount you pay will be the price indicated plus any delivery charges. Please note that the recipient of any products shipped to any countries, may also have to pay import duty or other taxes, fees and charges applied by customs or other authorities in the country of receipt. If you are unsure about whether these charges might apply to your order, you should contact your local tax or customs authorities.
 (These charges are not the responsibility of Gigagos.com)


Further Information For Overseas Customers

The actual price charged to overseas customers will be subject to the exchange rate applied by the customer's credit or debit card and PayPal company. Customers who come from different countries may have to pay / observe for any customs/import duty, quotas, permits, product restrictions and other local requirements. These charges must be paid by the recipient of the parcel. Customs policies vary widely from country to country, therefore you are advised to check the latest applicable local requirements in your country before placing an order.


Credit Card Validation

All credit/debit cardholders or any bank transactions are subject to validation checks and authorization by the card issuer. In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. If you believe your details are incorrect you may correct those details by following the procedure set out in our privacy policy. (View the privacy policy).