OUR CUSTOMER SERVICEcs@gigagos.com    WhatsApp(852)-97284764
 

Delivery Information

International Delivery

(Your order delivery by First Class quality service delivery)
This website is for delivery of products to customers internationally. Delivery charges and estimated timescales are specified in the delivery section and also when you place an order. We make every effort to deliver goods within the estimated timescales, However delays are occasionally inevitable due to unforeseen factors. We shall be under no liability for any delay or failure to deliver the products within estimated timescales.
Risk of loss and damage of products passes to you on the date when the products are delivered or on the date of first attempted delivery by us. All delivery charge is payable by customer.

Delivery time delays:
Delivery Times do not include additional delays that may be caused by Customs or other government agencies, as well as weather conditions and public holidays.

Undeliverable Packages & Incorrect Addresses: 
Occasionally packages are returned to us as undeliverable. When the carrier returns an undeliverable package to us, we will send a automated message to your email. We would like to advise you double-check your address and contact information carefully when placing your order or for re-delivery, Please remove an outdated or incorrect address and contact information from your account.

Please click the "My Account button" to update any information. Please note that you will need to contact our cs@gigagos.com in order to update any address forprocessing orders by e-mail allowing are day for our handling,
( We are unable to re-ship orders that are returned to us as undeliverable if the customer does not pay a shipping fee )
(We would like to advise you double-check your address and contact information carefully when placing your order for re-delivery.)
Mail Subject examples: (( Re: Urgent: Change Delivery address ))!


Check your Order Status 

HAVING TROUBLE TRACKING YOUR ORDER?
We will check your order status and keep you updated of the same. Please go through Order History for your order details. In order to track your order with us, you will need to login your username and password and check your order in Order History at Gigagos.com anytime, You are also able to check where the products are.
Once you confirm by pressing the "Buy Button"and fill in the delivery form, we cannot help you to change any contact information.